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Privacy Policy

Country Girl Suds Privacy Policy.
Last updated: 04/19/2025

This Privacy Policy explains how Country Girl Suds ("we", "us", "our") handles your personal information when you use our website or services, make a purchase from www.countrygirlsuds.com, or communicate with us. "You" refers to users of our services, whether customers, visitors, or other individuals whose information we collect.

Read this Privacy Policy carefully. By using our Services, you consent to the collection, use, and disclosure of your information as outlined here. If you disagree, do not use our Services.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to align with changes in practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, and the "Last updated" date will be modified accordingly. Any additional steps required by applicable law will also be taken.

Collection and Use of Your Personal Information

We collect personal information based on your interactions with us, from various sources, over the past 12 months to provide our services.

We may use your information to communicate with you, provide the Services, meet legal obligations, enforce terms of service, and protect the Services and our rights.

Personal Information We Collect

The personal information we collect depends on your interaction with our Site and Services. "Personal information" means anything that identifies, relates to, describes, or can be associated with you. The sections below detail the types of personal information we collect.

Information We Collect Directly from You

Information you submit to us through our Services may include:

  • Contact details: name, address, phone number, email.

  • Order information: name, billing/shipping address, payment confirmation, email, phone number.

  • Account information: username, password, security questions.

  • Shopping information: items viewed, added to cart or Wishlist.

  • Customer support information: details included in communications with us.

Using some features of the Services may require providing certain personal information. You may choose not to, but it could restrict your access to these features.

Information We Collect through Cookies

We automatically collect information about your interaction with the Services, called "Usage Data". We may use cookies, pixels, and similar technologies. Usage Data includes details on how you access and use the Site and account, such as device and browser information, network connection, IP address, and other interaction data.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. This includes:

  • Companies that support our Site and Services, such as Facebook.

  • Our payment processors, who gather payment information (e.g., bank account, credit or debit card details, billing address) to process your payment, fulfill your orders, and provide requested products or services, in accordance with our contractual obligations.

  • Third parties who, when you visit our Site, open or click on emails we send, or interact with our Services or advertisements, automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information obtained from third parties will be treated in compliance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties nor any third party's policies or practices. For further information, please refer to the section below, Third Party Websites and Links.

How We Use Your Personal Information

  • Provision of Products and Services: We utilize your personal information to deliver our services in accordance with our contractual agreement, including processing payments, fulfilling orders, sending notifications regarding your account and transactions (such as purchases, returns, exchanges), managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.

  • Marketing and Advertising: We employ your personal information for marketing and promotional activities, which include dispatching marketing, advertising, and promotional communications via email, text message, or postal mail, as well as displaying advertisements for products or services. This may involve utilizing your personal information to customize the services and advertising on our site and other websites.

  • Security and Fraud Prevention: We use your personal information to detect, investigate, or address potential fraudulent, illegal, or malicious activities. If you choose to use our services and register an account, you are responsible for safeguarding your account credentials. We strongly advise against sharing your username, password, or other access details with anyone else. Should you suspect that your account has been compromised, please contact us immediately.

  • Communication: We use your personal information to offer customer support and enhance our services. This is within our legitimate interests to be responsive to your needs, provide effective services, and maintain our business relationship with you.

Cookies

We use Cookies on our Site to enhance its functionality and services. For details about the specific Cookies used by Wix, visit https://www.Wix.com/legal/cookies. Cookies help us remember your actions and preferences, conduct analytics, and optimize our services. Third parties may also use Cookies on our Site to tailor services, products, and ads.

Most browsers accept Cookies automatically, but you can adjust your browser settings to remove or reject them. Note that blocking Cookies can affect your user experience and the functionality of certain features. Blocking Cookies may not entirely prevent information sharing with third parties like advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • To vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • To business and marketing partners, including Facebook, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products or through your use of social media widgets or login integrations, with your consent.

  • To our affiliates or within our corporate group, as part of our legitimate interests to run a successful business.

  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Over the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes outlined above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category:

  • Identifiers such as basic contact details and certain order and account information

  • Commercial information such as order information, shopping information, and customer support information

  • Internet or other similar network activity, such as Usage Data

Categories of Recipients:

  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)

  • Business and marketing partners

  • Affiliates

Sensitive personal information is not used or disclosed for inferring characteristics about you.

Personal information has been "sold" and "shared" over the past 12 months for advertising and marketing purposes, as defined by applicable law.

Category of Personal Information:

  • Identifiers such as basic contact details and certain order and account information

  • Commercial information such as records of products or services purchased and shopping information

  • Internet or other similar network activity, such as Usage Data

​Categories of Recipients:

  • Business and marketing partners

User Generated Content:

The Services allow you to post product reviews and other user-generated content. Content submitted to public areas of the Services will be publicly accessible.

We do not control access to information that you choose to make available to others and cannot ensure that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any publicly available information or for its accuracy, use, or misuse by third parties.

Third Party Websites and Links:

Our Site may provide links to websites or online platforms operated by third parties. You should review their privacy and security policies and other terms and conditions if you follow these links. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information provided on public or semi-public venues, including third-party social networking platforms, may be viewable by other users. Our inclusion of such links does not imply endorsement of the content on these platforms or their owners or operators, except as disclosed on the Services.

 

Children's Data

 

We do not intend for children to use the Services, and we do not knowingly collect their personal information. If a child has given us personal information, parents or guardians can contact us to request deletion.

As of this Privacy Policy's Effective Date, we do not know of any "sharing" or "selling" of personal information of individuals under 16 years old.

 

Security and Retention of Your Information

 

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

 

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

 

Your Rights and Choices

 

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

 

- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

- Right to Delete. You may have a right to request that we delete personal information we maintain about you.

- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

 

- Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.

 

- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.

- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

 

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

 

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

 

Complaints

 

If you have complaints about our handling of your personal information, contact us using the details below. If our response is unsatisfactory, you may appeal our decision or file a complaint with your local data protection authority.

 

International Users

 

We do not offer shipping to international users at this time.

 

Contact

 

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, email us at countrygirlsuds.com or contact us at 236 B Dixon Road, Queensbury, NY 12804, USA.

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